Cookie policy

Visit Sidmouth cookies

Protecting our Visit Sidmouth website users is important to us and protecting your information is no exception. This means that any cookies used on our sites will not contain personally identifiable information about you. However, we do use cookies on our websites to help make your visits more effective so we’d like to explain more about how and why we use them.

Cookies make websites work better

Cookies are small text files placed on your computer by websites or sometimes by emails. They provide useful information to companies, which helps in all sorts of ways. For you, it means you can use the site more efficiently and save time by not having to re-enter your details each time you visit. For us, cookies help us to analyse how our visitors interact with our sites so we can make improvements.

Some cookies are essential

Certain cookies are necessary in order for you to use our websites. These are used 'in-session' each time you visit and then expire when you leave the site. They’re not stored on your computer and they don't contain any personal data. However, you can delete them via your browser if you wish to, but this will restrict the functions that you're able to carry out on our sites. For more information about how to disable cookies in your browser please visit the About cookies website

Here’s a list of essential cookies and how we use them:

Session cookies

These enable you to carry out some essential functions on our sites, such as maintaining log in details for the session or a transaction. They also help by minimising the need to transfer information across the internet. They are not stored on your computer and they expire when you terminate your browser session.

Tracking cookies

These enable us to recognise repeat visitors to the site. By matching an anonymous, randomly generated identifier, we're able to record specific browsing information such as how you arrive at the site, the pages you view, options you select, and the path you take through the site. By monitoring this information we’re able to make improvements to our sites.

Some cookies are non-essential

These cookies are usually supplied by our business partners and help us to filter out irrelevant messages or pop-ups and to make sure that we only send you information that’s interesting and relevant to you. We also use some non-essential cookies for analytical purposes. Here's a list of non-essential cookies and how they're used:

addthis.com cookies

Provided by our bookmarking supplier, these cookies enable you to easily bookmark selected pages.

Google Analytics

Visit Sidmouth uses Google Analytics. This is a web analytics service provided by Google enabling us to recognise repeat visitors to the site. By matching an anonymous, randomly generated identifier, we’re able to record specific browsing information such as how you arrive at the site, the pages you view, options you select, and the path you take through the site. By monitoring this information we’re able to make improvements to our sites.

Google also reserve the rights to the data collected.

You can accept or block cookies

By using our websites you agree that we can place both essential and non-essential cookies on your device.

You can block any cookies from any website through your browser settings. For more information about how to disable cookies in your browser please visit the About cookies website

If you share the use of a computer, accepting or rejecting the use of cookies will affect all users of that computer.

Find out more

You’ll find more information about cookies at www.allaboutcookies.org, which gives details on how to delete cookies from your computer. For information on how to do this on your mobile phone browser, please see your handset manual.

SidmouthInformationCentre

Tel: (01395) 516441
email: This email address is being protected from spambots. You need JavaScript enabled to view it.
website: www.visitsidmouth.co.uk

facebook Visit Sidmouth

Services include: Accommodation Reservations, Walks, Guide Books and Leaflets. What to See and What to Do within 50 mile radius. Activity and Sports facilities.
Entertainment information.  Please write, phone or e mail for a mail order list


Opening Times


May - September (inclusive)
Monday - Saturday: 10.00 - 17.00 Sunday and Bank Holidays: 10.00 - 16.00

October - April
Monday - Saturday: 10.00 to 13.30 Sunday:Closed 23 December to 4 January (inclusive): Closed

This email address is being protected from spambots. You need JavaScript enabled to view it.

Quality has never meant so much

The vast majority of the accommodation featured in this guide has been quality assessed by either VisitEngland or the AA. Please be aware that ratings may change throughout the year.

To confirm a rating please visit www.qualitytourism.com or telephone VisitEngland on 0845 300 6996
or email: This email address is being protected from spambots. You need JavaScript enabled to view it.

For AA ratings, visit www.theAA.com or telephone: 01256 844455
or email: This email address is being protected from spambots. You need JavaScript enabled to view it.

All the national assessing bodies (Visit Britain*, Visit Scotland, Visit Wales and the AA) now assess hotels and guest accommodation (including B&Bs) to the same criteria and award one to five stars. The star ratings reflect the overall quality of the experience.

When choosing your accommodation look for the Quality Rose, the official marque of the Visit England national tourist board rating scheme.

The Visit England professional assessors visit every year, carrying out a routine day visit or an overnight stay in the case of serviced accommodation. On these occasions, they book in as you would, as a normal guest and test all the facilities and services. A quality score is awarded for every aspect of the experience including the comfort of the bed, the quality of the breakfast and dinner and, most importantly, the cleanliness. They also score the warmth of welcome.

Places that ‘go the extra mile’ to make your stay a special one, will be awarded a high star rating and hotels and guest accommodation may achieve a Gold or Silver award.

VisitEngSelfCaterRatingFor self-catering accommodation, the layout and design of the accommodation and the range and quality of the kitchen equipment is assessed, as well as the quality and comfort of the bedrooms and bathrooms and most importantly, the cleanliness.

Higher star-rated accommodation tends to have more spacious bedrooms and bathrooms, and in hotels a higher staff to guest ratio, so service should be very attentive. At five star, you can really expect to be pampered in luxurious surroundings!

For serviced accommodation, there are two separate schemes – one for hotels and one for guest accommodation.

Hotels have to be licensed, offer dinner at least 5 nights a week (unless categorised as a Metro Hotel) and have all rooms en suite or with private bathrooms.


VisitEngHotelRating

The different hotel categories are: Hotel, Small Hotel, Country House Hotel, Metro Hotel Town House Hotel and Budget Hotel.

 

 

 

VisitEngGuestAccomRatingGuest accommodation categories are: Guest Accommodation, Bed and Breakfasts, Guest Houses, Inns, Farmhouses and Restaurants with Rooms. They tend to be personally run by the owners.

 

 

VisitEngGoldAwardRatingVisitEngSilverAwardRatingGold and Silver awards for Hotels and Guest Accommodation
Silver Awards recognise exceptional quality at all levels and Gold Awards are given to the very ‘best of the best’.

 

 



VisitEngHolidayVillageRatingHoliday, touring, and camping parks and holiday villages:

Visit England awards star ratings reflecting the overall quality of the park from one to five stars - five stars being reserved for parks of exceptional quality.



100% Quality Assessed with Visit England means that the star ratings provided to the accommodation, are independently assessed every year to National Quality Standards.

Visit England ratings made easy:

* Simple, practical, no frills
** Well presented and well run
*** Good level of quality and comfort
**** Excellent standard throughout
***** Exceptional with a degree of luxury

If you choose to stay in any of Visit England’s quality-assessed accommodation, you can be confident that it has been checked out before you check in. For more information on the Visit England Quality Rose assessment schemes and the star ratings, go to www.visitEngland.com

VisitEngBreakfastRatingThis award recognises those hotels and B&Bs that offer their guests a quality and choice of breakfast, service and hospitality that exceeds what would be expected at their star rating. It will help visitors find those places where the owners, managers, chefs and staff have gone the extra mile to ensure the breakfast will exceed expectations.



 

logo Jurassic Coast Quality BusinessThe Jurassic Coast Quality Business Scheme aims to help meet the expectations associated with World Heritage status for a quality-led sustainable tourism experience successful businesses have to demonstrate a range of good practices and a commitment to raising standards of customer care.



*VisitBritain is the national tourism agency, marketing Britain worldwide and England in Britain, France, Germany, Ireland and the Netherlands. Quality is a major element of VisitBritain’s strategy to improve tourism products and services and the standard of welcome visitors receive. Visit Britain assesses more than 23,000 accommodation businesses across nine different Visit England schemes. These assessments are undertaken by Quality in Tourism on VisitBritain’s behalf.

logo National Accessible SchemeThis award shows the mobility entry level standard (M1) of the National Accessible Scheme (NAS) based on the needs of older and less mobile visitors.



Complaints

If you have any issues that have not been resolved by the proprietor/manager and which you would like to bring to our attention, please write to:

For Visit England ratings:
Quality in Tourism
Moontpellier Court, Pioneer Way, G;loucester Business Park, Gloucester, GL3 4AH

Tel: +44(0)845 300 6996

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Fax: +44(0)168 427 2550

 

For AA ratings:
The AA Hotel Services
Floor14 Fanum House, Basingstoke, RG21 4EA

Tel: +44(0)125 684 4455

Email:This email address is being protected from spambots. You need JavaScript enabled to view it.

W: www.theaa.com/travel/index.jsp (you can find out whether an accommodation is assessed by the AA using this website)

W: www.qualityintourism.com (you can find out whether a property has a valid VisitEngland star rating using this website)

 

For VisitEngland quality assessed attractions

VisitEngland

Visitor Attraction Quality Scheme, Sanctuary Buildings, 20 Great Smith Street, London, SW1P 3BT

E: This email address is being protected from spambots. You need JavaScript enabled to view it.

Useful Information

PARKING

Please don't feed the Sidmouth seagullsEast Devon District Council (EDDC) run Car Parks. Weekly season tickets covering all EDDC Car Parks throughout its area are available from the Sidmouth Information Centre. Longer term season tickets are available direct from EDDC, Council Offices, Knowle, Sidmouth. EX10 8HL. 01395 516551

Short stay, private cars and motor cycles only (paying) – The Ham, Ham Lane, Roxborough, Russell Street.
(Free) – Temple Street, Sidmouth (short stay): Sidbury Long Stay (paying) Manor Road, Sidmouth (coaches, private cars, motor cycles only). Sidford Church Street (private cars and motor cycles only) Privately run car park : Bedford Lawn, Esplanade.

HEALTH CARE

Minor Injuries now at The Beacon or Honiton Hospital.

Telephone: 01395 512482

Sidmouth Health Centre: Blackmore Drive. Tel: (01395) 512601.

Toilets for disabled: The towns of East Devon participate in the National Key Scheme for the disabled. (RADAR). Keys are available from the Sidmouth Information Centre.

 

PUBLIC AMENITIES

Library: County Library, Blackmore Drive (off High Street).
Opening hours: Mondays and Friday 9.00am-6.00pm.
Wednesdays and Thursday 9.00am - 5.00pm.
Tuesday closed. Saturdays 9.00am - 1.00pm
Telephone: 01395 512192

Public Swimming Pool: The Ham, Sidmouth.
Telephone: (01395) 577057.

For current information on events and activities in a specific area of East Devon, choose from the following information centres.


Axminster TIC

The Old Courthouse, Church Street,
Axminster, Devon EX13 5AQ
Tel: 01297 34386
email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Budleigh Salterton TIC

Fore Street. Budleigh Salterton, Devon EX9 6NG
Tel: 01395 445275
email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Honiton TIC

Lace Walk Car Park, Honiton, Devon EX14 1LT
Tel: 01404 43716
email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Ottery St Mary TIC

10 Broad Street, Ottery St Mary, Devon EX11 1BZ
Tel: 01404 813964
email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Seaton TIC

The Underfleet, Seaton, Devon EX12 2TB
Tel: 01297 21660
email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Times of Church Services


All Saints Church
, All Saints Road, Sidmouth (01395 577773)

8am Holy Communion (BCP) – 1st, 3rd & 5th Sundays
9.45am Morning Service and children's activities (Holy Communion 4th Sunday)
11.15am Morning Service (Holy Communion 4th Sunday)
6pm Holy Communion Evening Service - 2nd Sunday
7pm Encounter (informal contemporary worship) - 4th Sunday

 

Emmanuel Baptist Church Manstone Lane, Sidmouth (01395 519327)
(01395 519327)

10.30am Service
6.30pm Service

Evangel (The Good News Family Church), Stowford Rise Community Centre, Sidmouth (07445847263)

10.30am Sunday Meeting

Living Stones (house church) (01395 512666)
www.living-stones-sidmouth.co.uk

The Parish Church of St Giles & St Nicholas, Church Street, Sidmouth (01395 512595)

8am Holy Communion
10am Choral Eucharist
6pm Sung Evensong


Primley United Reformed Church, Primley Road, Sidmouth (01395 597464)

10am Family Worship Service (Communion every 4th Sunday)

The Religious Society of Friends (Quakers), Twyford House, Coburg Road, Sidmouth

10.30am Meeting for Worship

Roman Catholic Church of the Most Precious Blood, Radway, Sidmouth (01395 513340)

5.30pm Saturday: Vigil Mass
10.30am Sunday Mass


St Francis of Assisi Church Woolbrook, Sidmouth (01395 516036)

8am  Holy Communion (4th Sunday only)
9.30am  Sung Eucharist (1st, 3rd & 5th Sunday). Family Service (4th Sunday)
10am  Holy Communion & Healing Service (4th Saturday)
6pm  Evensong (BCP) (1st Sunday)

Salcombe Regis Parish Church (St Mary & St Peter), Salcombe Regis (01395 513313)

8am Holy Communion (BCP) (2nd & 4th Sunday)
9.15am Parish Communion (with hymns)
11am Sung Matins (BCP) (1st & 3rd Sunday)

Sidbury Church of St Giles (C of E), Sidbury (01395 516036)

8am Morning Service (4th & 5th Sunday)
10.30am Morning Service (1st & 3rd Sunday)
11am Morning Service (2nd Sunday)

Sidford Church of St Peter (C of E), Church Street, Sidford (01395 516036)

11am Sunday Worship Service

Sidford Methodist Church High Street, Sidford (01395 513384)

11am Morning Service

Sidmouth Methodist Church High Street, Sidmouth (01395 513384)

10.30am Morning Service (including Junior Church)
6.30pm Evening Service

Sidmouth United Reformed Church Chapel Street, Sidmouth

10.30am Morning Service (Holy Communion – 3rd Sunday in the month)

Unitarian Old Meeting, corner of High St/All Saints Road

3pm Worship Service (2nd, 4th & 5th Sundays)

Privacy Information

Visit Sidmouth holds a small amount of information about you‚ our customers‚ much of which is confidential.

If we hold information about you‚ we wish to assure you that we are processing the information fairly and lawfully‚ and that we will inform you of the purposes for which we require the information when you supply it to us.

When we collect the information.

We will only collect information that is necessary for what we do;

We will be fair in the way we collect information about you;

We will tell you who we are and what we intend to do with the information about you;

We will collect information directly from you;

If we collect information about you from someone else‚ we will‚ wherever possible‚ make sure you know that we have done this.

When we use and disclose information about you.

We will only use or disclose your information for legitimate purposes about which you have been told‚ unless we are required to do otherwise for legal reasons.

Information quality.

We will ensure that information about you is accurate and up to date when we collect or use it. You can help us to achieve this by keeping us informed of any changes to the information we hold about you.

Information security.

We will keep information about you secure.

We will protect your information against unauthorised use‚ damage‚ loss and theft.

Retention.

We will hold information about you for as long as is necessary but‚ subject to any statutory retention periods‚ we will ensure that the information is disposed of in a secure and proper manner when it is no longer needed.

Openness.

We will be open with you about what kinds of information we hold and what we do with it.

Access and correction.

Wherever possible‚ we will let you see the information we hold about you and correct it if it is wrong.

In general.

We will comply with the provisions of the Data Protection Act 1998 and any subsequent legislation relating to information handling and privacy.

If you need more a more detailed explanation of any of the commitments made in this statement‚ please contact: Trina Jarrett on Telephone: 01395 512424 - Fax: 01395 512425

If you would like to apply to have a copy of any records we hold about you‚ please contact us and we will inform you of the correct address to write to. We cannot accept a request without the signature of the person making the request.

You may also like to find out more information about data protection from The Information Commissioners Website. The Information Commissioner is a UK independent supervisory authority reporting directly to the UK Parliament and has an international role as well as a national one‚ covering both the Data Protection Act and the Freedom of Information Act.